Support for the Mozilla Suite and Other Software

• Mozilla 1.x Suite Getting Started Guide
• Mozilla 1.x Suite - Unofficial documentation
• More end user documentation

For more advanced questions, try searching the Mozillazine Knowledge Base, or take advantage of one of the community support options described below.

Community Support

Mozilla has a strong community of users and developers always willing to lend a hand.

Web Forums

MozillaZine hosts several discussion boards for user support.

• Firefox Web Forum
• Thunderbird Web Forum
• SeaMonkey / Mozilla 1.x Suite Web Forum
• Camino Web Forum
• Bezilla Forum

Newsgroups

Mozilla hosts public newsgroups for user support discussion on the news.mozilla.org server. Please read the Mozilla Forum Etiquette page before posting.

Mozilla newsgroups are provided and hosted by Giganews Newsgroups.

• Firefox Support: mozilla.support.firefox
• Thunderbird Support: mozilla.support.thunderbird
• Mozilla 1.x Suite Support: mozilla.support.mozilla-suite
• SeaMonkey Support: mozilla.support.seamonkey
• Camino Support: mozilla.support.camino

Some Usenet newsgroups that may be useful:

• alt.fan.mozilla
• comp.infosystems.www.browsers.ms-windows (for Windows)
• comp.infosystems.www.browsers.mac (for MacIntosh)
• comp.infosystems.www.browsers.x (for Unix, Linux)
• comp.infosystems.www.browsers.misc (BeOS, OS/2, etc.)

Real-time Chat

You can talk to other users in real time by joining the #mozillazine channel on mozilla.org's IRC server (irc.mozilla.org) with an IRC client, such as Chatzilla. (Chatzilla comes installed in Mozilla by default, and can be added to Firefox as an extension.) In addition to #mozillazine, there are channels for support and discussion of specific Mozilla products including #firefox for the Mozilla Firefox web browser and #thunderbird for the Mozilla Thunderbird e-mail client.

Third-party Support Options

Paid support is also available from the following independent provider:

• InfoSpan - Telephone support at 1-888-586-4539 is available for Firefox 0.9 and above, Thunderbird 0.8 and above, and final Mozilla release versions 1.5, 1.6, and above. $39.95 per incident.